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Database Site Reliability Engineering

Remote DB SRE Services

SLO-driven reliability, observability, and proactive database engineering.

Modern database operations require more than traditional DBA services. Our DB SRE approach applies software engineering principles to database reliability—with SLO management, full-stack observability, structured incident response, and automation to reduce toil and improve reliability.

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Database SRE dashboard showing SLOs, observability metrics, and incident management
99.99% SLA
SRE-First
99.99%
Uptime SLA
< 5 min
Incident Response
24×7
On-Call Coverage
< 50%
Toil Ratio Target

DB SRE Capabilities

Core SRE Services

Comprehensive database reliability engineering services applying modern SRE practices to your database operations.

SLO/SLI Management
Define and monitor Service Level Objectives for availability, latency, throughput, and error rates. Track error budgets and make data-driven reliability decisions aligned with business goals.
Observability Platform
Full-stack observability with metrics (Prometheus, Datadog), logs (ELK, Loki), and traces (Jaeger, OpenTelemetry). Custom dashboards and intelligent alerting based on SLO thresholds.
Incident Management
24×7 on-call coverage with defined severity levels, escalation paths, and runbooks. Blameless post-incident reviews and continuous improvement through corrective actions.
Performance Engineering
Proactive performance analysis, query optimization, index tuning, and capacity planning. Identify bottlenecks before they impact users and maintain optimal database performance.
Reliability Automation
Reduce toil through Infrastructure as Code, GitOps pipelines, automated remediation, and self-service portals. Keep manual work below 50% for engineering-focused operations.
Security & Compliance
Database security hardening, encryption management, access controls, vulnerability assessments, and compliance monitoring (SOC 2, HIPAA, PCI-DSS, GDPR).

Reliability Targets

SLO Framework

We define and track Service Level Objectives to ensure your databases meet business requirements with measurable reliability targets.

Availability
99.99%

Database service uptime measured over rolling 30-day windows

Error Budget: 4.32 min/month
Latency
P99 < 100ms

99th percentile query response time for read operations

Error Budget: 1% slow queries allowed
Throughput
> 10K QPS

Sustained queries per second under normal load conditions

Error Budget: 5% degradation allowed
Durability
99.999999%

Data durability with point-in-time recovery capability

Error Budget: Zero data loss

Three Pillars

Observability Platform

Complete visibility into your database operations through metrics, logs, and traces.

Metrics
Real-time performance metrics with custom dashboards and trend analysis

Tools

PrometheusGrafanaDatadogCloudWatch

Key Metrics

  • Query latency P99
  • Connections
  • Replication lag
  • Buffer hit ratio
Logs
Centralized log aggregation with structured parsing and search

Tools

ElasticsearchLokiSplunkCloudWatch Logs

Key Metrics

  • Error patterns
  • Slow queries
  • Authentication events
  • DDL changes
Traces
Distributed tracing for query path analysis and performance debugging

Tools

JaegerOpenTelemetryAWS X-RayDatadog APM

Key Metrics

  • Query execution path
  • Lock contention
  • Network latency
  • Resource waits

Structured Response

Incident Management

Our incident management process ensures rapid detection, response, and resolution with continuous improvement.

1

Detect

Detection & Alerting

Automated monitoring detects anomalies and triggers alerts based on SLO thresholds within seconds.

Target: < 1 min
2

Respond

Incident Response

On-call engineer acknowledges alert, assesses severity, and initiates incident management process.

Target: < 5 min
3

Mitigate

Mitigation

Execute runbooks, apply fixes, or escalate to specialists. Focus on restoring service first.

Target: < 30 min
4

Resolve

Resolution

Implement permanent fix, verify service restoration, and communicate status to stakeholders.

Target: < 4 hrs
5

Review

Post-Incident Review

Blameless analysis of incident timeline, root cause, and action items for prevention.

Target: Within 48 hrs

Multi-Database Expertise

Databases We Support

Comprehensive SRE services across all major database platforms with specialized expertise in each technology.

MySQL DB SRE Service
MySQL
Complete MySQL SRE with InnoDB optimization, Group Replication, and ProxySQL management
PostgreSQL DB SRE Service
PostgreSQL
PostgreSQL reliability engineering with Patroni HA, streaming replication, and pgBouncer
MariaDB DB SRE Service
MariaDB
MariaDB SRE with Galera Cluster, MaxScale proxy, and enterprise-grade reliability
MongoDB DB SRE Service
MongoDB
MongoDB reliability with replica sets, sharding architecture, and Atlas integration
Redis DB SRE Service
Redis
Redis SRE with Sentinel, Cluster mode, and high-availability caching strategies
Cassandra DB SRE Service
Cassandra
Cassandra reliability engineering with multi-DC replication and repair automation
TiDB DB SRE Service
TiDB
TiDB distributed SQL reliability with horizontal scaling and MySQL compatibility
ClickHouse DB SRE Service
ClickHouse
ClickHouse SRE for real-time analytics with cluster management and query optimization

JusDB Advantage

Why Choose JusDB

Our SRE-first approach sets us apart from traditional managed database services.

SRE-First Approach

We apply Google's SRE principles to database operations: error budgets, SLOs, blameless culture, and automation-first mindset.

Proactive Engineering

Continuous reliability improvements through capacity planning, chaos engineering, and proactive maintenance—not just reactive firefighting.

Full Observability

Complete visibility into database health with the three pillars: metrics, logs, and traces. Make data-driven decisions with real-time insights.

Transparent Reporting

Weekly SLO reports, monthly reliability reviews, and real-time dashboards. Full transparency into database health and reliability trends.

FAQ

Frequently Asked Questions

Common questions about our DB SRE services and approach.

Ready for SRE-Level Database Reliability?

Transform your database operations with our SRE-first approach. Get SLO-driven reliability, full observability, and proactive engineering—not just reactive support.

Book Your Free SRE AssessmentContact Our SRE Team

24×7 On-Call Coverage |contact@jusdb.com |Global Coverage

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